Information for visitors

  • Who can visit

    Family and friends are welcome to visit but must get approval from the treating team and arrange a time to visit.

    When you arrive

    • Show your ID (identification)
    • Follow security rules
    • Follow our no eating, drinking or smoking rules

    Bringing food for a patient

    All food must be in a sealed package and given to security when you arrive. We’ll give it to the person you’re visiting when you leave.

  • Who can visit

    Family and friends can visit, but please call us beforehand. Let us know if you’d like to talk to the treating team while you're here.

    When you arrive

    • Check in at the staff station
    • Staff will explain visitor guidelines

    Visiting hours

    • Monday to Sunday: 3:15 pm to 4:15 pm
    • Children visits on Saturday and Sunday: 2:00 pm to 3:00 pm
  • Who can visit

    Family and friends are welcome to visit.

    When you arrive

    • Ring the intercom at the SMHRU entrance on arrival
    • Staff will explain visitor guidelines

    Visiting hours

    Visits can be arranged between the following times:

    • Monday to Friday: 9:30 am to 11:30 am and 3:30 pm to 5:30 pm
    • Weekends: 9 am to 5 pm

Accommodation

We have 3 inpatient units where people live while getting treatment.

  1. High Security Inpatient Service
  2. Extended Forensic Rehabilitation and Treatment Unit
  3. Secure Mental Health Rehabilitation Unit